Retain.ai 23m emergence capital wiggers venturebeat, the first Customer Insights Engine (CIE), today announced that it has raised a $23 million Series A to help businesses identify and share the best dynamic habits that drive revenue and customer retention. The round was led by Emergence, an early investor in Zoom, Box, Veeva, Salesforce and other flagship companies with participation from existing investors Baseline Ventures, Upside Partnership and Afore Capital. Retain.ai 23m emergence capital wiggers venturebeat has raised a total of $27.6 million to date, and the new funding will accelerate growth and acquire top talent.
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History of Retains Customer lifecycle
Current customers will make or break enterprises over the next decade – over 75% of new revenue at establish enterprise, and 100% of churn by definition, come from current customers,” said Eric Chernoff, Founder and CEO at Retain. “Customer leaders flying blind when it comes to trusted data to make most important strategic decision for business, because data is being gathered through self-reporting or inflexible addition. Leader struggling to focus on highest value processes and customer, and don’t know how to remedy situation. Retain provide unify view of every customer to make data-driven decision across entire customer lifecycle.”
Retains customer include Salesforce, Nielsen, Google, among others and company has had 8X ARR growth, with 36x average customer seat progress, in last 12 months. According to Retains data, Retain is:
Doubling efficiency of ongoing customer success processes like onboarding, training, and QBRs.
Returning 23,000 hour/year spent on cumbersome internal processes to maximize customer-facing time.
Growing revenue 25% by boosting engagement with high-value customer and increasing custody.
Retain Raises $23M Series A as first Customer Insights Engine (CIE) led by Emergence Capital
Retains customer include Nielsen, and Google, among other and company had 8X ARR growth, with 36x average customer seat growth, in the last 12 months. According to Retains data, Retain is:
- Doubling efficiency of ongoing customer success processes like onboarding, training, and QBRs.
- Returning 23,000 hours/year spent on cumbersome internal processes to maximize customer-facing time.
- Growing revenue 25% by boosting engagement with high-value customers and increasing retention.
Retain.Ai 23m Emergence Capital Wiggers Venturebeat
CIE by retain.ai 23m emergence capital wiggers VentureBeat provides. A unified view of customer engagement across all equipment, processes, and applications, all in one place. Unlike self-reporting or rigid integrations that provide incomplete data, Retain integrates seamlessly with all browser-based applications to create. A detailed picture of customer engagement on a one-to-one level, allowing companies to optimize revenue growth and mitigate potential turnover. Retain provides customer-facing teams with the data-driven insights they need to be proactive and focus on the activities that matter most. It gives leaders the ability to measure the excellence and efficiency of internal processes and identify areas to streamline, automate, and improve.
Retains clients include Nielsen and Google, and the company achieved 8X ARR growth and 36x average customer seat growth in the last 12 months. According to Retain Data, Retain is:
- Double the efficiency of customer success processes such as onboarding, training and QBR.
- Returns 23,000 hours per year spent on difficult internal processes to maximize customer service time.
- Increase revenue by 25% by engaging with high-value customers and increasing retention.
All About Retain. Ai 23m Emergence Capital Wiggers Venturebeat
It is a Customer Insights Engine (CIE) that turns everyone responsible for delighting customers into customer-obsessed. Retain provides a reliable and flexible system for identifying and sharing customer teams’ best practices that increase revenue and retention. By sitting naturally in a team’s workflow, retention enables everyone responsible for engaging customers to make data-driven decisions by providing a complete view into all customer lifecycles. As one of AngelList’s “Hot Startups Hiring Now,” the business headquartered in San Francisco and is backed by Emergence Capital, Baseline Ventures, Upside Partnership, for Capital and Industry Ventures. Visit retain.ai to learn how enterprises like Nielsen and Google are retaining, engaging and delighting customers.
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Conclusion
Retain.ai 23m emergence capital wiggers Venturebeat. A platform that gives enterprises a view of customer engagement across teams, processes, and apps, has raised $23 million in a funding round led by Emergence Capital, with participation from Baseline Ventures, Upside Partnership, and Afore Capital.