Retain.ai 23m emergence capital wiggers venturebeat, the first Customer Insights Engine (CIE), today announced that it has raised a $23 million Series A to help businesses identify and share the best dynamic habits that drive revenue and customer retention. The round was led by Emergence, an early investor in Zoom, Box, Veeva, Salesforce and other flagship companies with participation from existing investors Baseline Ventures, Upside Partnership and Afore Capital. Retain.ai 23m emergence capital wiggers venturebeat has raised a total of $27.6 million to date, and the new funding will accelerate growth and acquire top talent.

Retain.Ai 23m Emergence Capital Wiggers Venturebeat

CIE by retain.ai 23m emergence capital wiggers venturebeat provides. A unified view of customer engagement across all equipment, processes, and applications, all in one place. Unlike self-reporting or rigid integrations that provide incomplete data, Retain integrates seamlessly with all browser-based applications to create. A detailed picture of customer engagement on a one-to-one level, allowing companies to optimize revenue growth and mitigate potential turnover. Retain provides customer-facing teams with the data-driven insights they need to be proactive and focus on the activities that matter most. It gives leaders the ability to measure the excellence and efficiency of internal processes and identify areas to streamline, automate, and improve.

Retain’s clients include Nielsen and Google, and the company achieved 8X ARR growth and 36x average customer seat growth in the last 12 months. According to Retain Data, Retain is:

  • Double the efficiency of customer success processes such as onboarding, training and QBR.
  • Returns 23,000 hours per year spent on difficult internal processes to maximize customer service time.
  • Increase revenue by 25% by engaging with high-value customers and increasing retention.

All About Retain.Ai 23m Emergence Capital Wiggers Venturebeat

Retain is a Customer Insights Engine (CIE) that turns everyone responsible for delighting customers into customer-obsessed. Retain provides a reliable and flexible system for identifying and sharing customer teams’ best practices that increase revenue and retention. By sitting naturally in a team’s workflow, retention enables everyone responsible for engaging customers to make data-driven decisions by providing a complete view into all customer lifecycles. As one of AngelList’s “Hot Startups Hiring Now,” the business headquartered in San Francisco and is backed by Emergence Capital, Baseline Ventures, Upside Partnership, Efor Capital and Industry Ventures. Visit retain.ai to learn how enterprises like Nielsen and Google are retaining, engaging and delighting customers.

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Conclusion

Retain.ai 23m emergence capital wiggers venturebeat. A platform that gives enterprises a view of customer engagement across teams, processes, and apps, has raised $23 million in a funding round led by Emergence Capital, with participation from Baseline Ventures, Upside Partnership, and Afore Capital.

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